Support
Contact us
Write to us about anything at all — a bug, a question, help with your account, or feedback. We aim to reply within two business days. Prefer email? Reach us at contact support.
Signing in and your account
You can sign in with email and password, with Google, or with Apple. If you can't sign in, use "Forgot password" on the sign-in screen to get a reset email, or email us.
Subscriptions, billing, and cancellation
Blink offers a free trial and a simple monthly or annual plan. Subscriptions are billed through your Apple ID, and you can view, change, or cancel yours at any time in Settings → your name → Subscriptions on your iPhone (or via the App Store). Cancelling stops the next renewal and keeps access until the end of the current period. Refund requests are handled by Apple at reportaproblem.apple.com.
Your data and deleting your account
You control what Blink remembers. In the app you can view, edit, or delete your notes and turn memory off entirely, and you can delete your account and its data from Settings. For a privacy question or a data request, email us. See our Consumer Health Data Privacy Policy for details on how your data is handled.
A note on what Blink is
Blink is a planning, coaching, and organization assistant. It is not a medical device, therapist, or substitute for professional care, and it does not diagnose or treat any condition. If you're managing a diagnosis, Blink is meant to work alongside your care, not replace it. If you are in crisis, contact your local emergency services or call or text 988 (in the U.S.) to reach the Suicide and Crisis Lifeline.
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